By Terrel Transtrum, Co-founder, LaunchSmart™ “A little consideration, a little thought for others, makes all the difference.”- Eeyore the Donkey The best companies know they must measure retention and stay in touch with their reps. The best companies will know why you left, what you wanted instead …
Archives for June 2009
Know What Your Field Representatives Want – Part II
By Terrel Transtrum, Co-founder, LaunchSmart™ In Part I of this series, we introduced the key concepts and rationale for knowing what your field really wants and how to find out. We presented the first strategy for finding out what your reps and customers really want. That strategy was surveys. In …
Know What Your Field Representatives Want – Part III
By Terrel Transtrum, Co-founder, LaunchSmart™ In Parts I & II of this series, we introduced the key concepts and rationale for knowing what your field really wants and how to find out. We presented the six key strategies for finding out what your reps and customers really want. In Part III, we …