Interesting how ideas and resources come in waves. In a concentrated period of only several months, I've been exposed to at least three publications that go right to the heart of the MLM distributor experience. All three lines of thinking flow from Jan Carlson's Moments of Truth, focusing on the …
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MLM Distributor Service: The New Competitive Battleground
Distributor service managers are wondering what kind of impact social media in MLM is likely to have on customer service operations. The answer is: it’s going to make customer service much more like marketing. In fact, for network marketing companies competing in today’s high-tech, high-speed …
MLM Pilots and Test Parties
Testing your ideas and business model may quite possibly be the most important (and most overlooked) step in the process of starting your new MLM company or home party business. Some companies (especially home party companies) conduct pilots or test parties before launching their direct selling …