By Terrel Transtrum, Co-founder, LaunchSmart™ This article is part one of a five-part series where we explore the powerful and proven principles of retention. You can help your company become good at retention! Let’s roll up our sleeves and help you get started. Previously, we established that the …
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RETENTION: The Hidden Force Behind Growth, Profits, and Lasting Value – Part II
By Terrel Transtrum, Co-founder, LaunchSmart™ This article is part two of a five-part series where we explore the powerful and proven principles of retention. You can help your company become good at retention! In prior articles, we established that the average annual attrition rate in direct …
RETENTION: The Hidden Force Behind Growth, Profits, and Lasting Value – Part III
By Terrel Transtrum, Co-founder, LaunchSmart™ This article is part two of a five-part series where we explore the powerful and proven principles of retention. You can help your company become good at retention! In prior articles, we established that the average annual attrition rate in direct …